SMS-Magic

Rating Breakdown

Description

SMS-Magic is a highly-rated Zoho app for all your customer-messaging needs. Install SMS-Magic to communicate with your customers on the channel of their choice - while you stay in the comfort of your Zoho window or smartphone. SMS-Magic is perfect for high-touch, contextual, and time-sensitive customer engagement that is fully compliant.CHANNELS SUPPORTED: WhatsApp and SMS/MMSALL-IN-ONE MESSAGING: Human-assisted [1-on-1], automated, high-volume [up to 50,000 customers]100% ZOHO INTEGRATION: Contacts, conversations, tasks, agents, campaigns, custom modules, etc.AGENT PRODUCTIVITY: Multichannel message inbox, conversation notifications, rep assignment ACCESS ANYWHERE: Zoho, smartphone, and webCONSENT MANAGEMENT: Out-of-the-box opt-in and opt-out management and analyticsANALYTICS: Response rates, compliance, delivery, and moreBYON/BYOP: Option for bringing your own number and provider [Twilio, Vonage, Sinch, etc.] EASY TO CONFIGURE: Point-and-click installation, configuration, and testingMOBILE APP - Get alerted and reply on the go, no need to login to PC, frees up your time.

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